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Contact Us — Technical Support & Feedback

Have questions, feedback, hardware layout requests, or discovered a browser input bug? We value open communication with our community of users, developers, and hardware enthusiasts.

General Inquiries & Technical Support

For general questions regarding tool functionality, keycode behavior, browser compatibility issues, or user assistance, please reach out directly to our support engineering inbox:

Bug Reports & Hardware Layout Requests

When submitting a bug report or requesting support for a custom keyboard layout (e.g. ISO 105-key, Ortholinear 40%, Ergonomic Split, or specific language layouts), please include the following details in your email to help our team reproduce the issue quickly:

  • Operating System & Version: (e.g., Windows 11 23H2, macOS Sequoia 15.1, Ubuntu 24.04 LTS).
  • Web Browser & Version: (e.g., Google Chrome 130, Firefox 132, Safari 18).
  • Keyboard Device Model: (e.g., Apple Magic Keyboard, Keychron Q1, Logitech G Pro X).
  • Observed Behavior vs Expected Behavior: (e.g. "Right Option key registers as AltGraph instead of AltRight").

Security & Vulnerability Disclosure

We treat web application security with the highest priority. If you believe you have identified a security vulnerability, headers misconfiguration, or client-side XSS vector on KeyboardTester, please report it immediately to our security inbox:

Business & Partnership Opportunities

For advertising inquiries, hardware brand partnerships, tool integrations, or press requests, please email us directly with details about your proposal.

Community & Open Communication

You can also connect with our development team for technical discussions and updates across official channels:

Response Time Commitment: Our engineering team reviews all incoming messages and typically responds within 24 to 48 business hours. Please avoid including sensitive personal credentials in support communications.